Check that the Connected Devices list on the router is showing the DVR / NVR as Active or Connected. Refer to your router user manual or contact your Internet service provider (ISP) for more details. Using a computer, access your router's internal menu settings by using a web browser and router’s local IP address. If this has not resolved the issue check to ensure your DVR / NVR is listed under Connected Devices on your router. Your DVR / NVR will restart and attempt to obtain a new valid IP address from the router. If the Mode is set to Static, click the button next to Dynamic Host Configuration Protocol ( DHCP ).Ĭlick Apply to save settings and click OK to exit. Right-click on the Live View to access the Quick Menu.Ĭlick Main Menu, and then click the Setting icon ( ).Ĭheck your Mode settings. To check the Internet connection settings on an LHV / LNR Series DVR / NVR: The following instructions require you to access your system using your DVR / NVR and a monitor. If this has not resolved the issue, check the Internet connection settings on your DVR / NVR. If you power cycle your router, anything connected to the network will temporarily lose network connectivity. IMPORTANT: Refer to your router's user manual for instructions on power cycling. If the error is not resolved, connect a different Ethernet cable to your DVR / NVR and router, and power cycle both the router and the DVR / NVR. To power cycle your DVR / NVR system, please power off and disconnect the power source for approximately 30 seconds. Connect the Ethernet cable to a different port on the router and power cycle your DVR / NVR. To resolve the error, check that your DVR / NVR is connected to your router using an Ethernet cable. This error can be due to an issue with your DVR / NVR internal settings or an issue with how your DVR / NVR cables are connected. 
The Network Connection Failed error message indicates that your DVR / NVR is not communicating with your router.
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